Get in Touch With Us

Have questions, feedback, or need assistance? Our dedicated support team is here to help you 24/7. Reach out to us through any of the channels below.

Contact Information

Our Office Address

Dimkoo Headquarters
Karachi, Pakistan
Visit us at our corporate office

Phone Support

+92 334 2145502
Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM

Email Support

General Inquiries: hello@dimkoo.com
Technical Support: support@dimkoo.com
Partnerships: partners@dimkoo.com

Send Us a Message

Your information is secure with us. We'll never share your details with third parties.

Frequently Asked Questions

How can I post an ad on Dimkoo?

Simply click on "Post Free" button at the top of the page, fill in the details about your item, add photos, and publish. It's completely free! You can also manage all your ads from your dashboard.

How do I contact a seller?

Click on any ad to view details. If you're logged in, you'll see the seller's contact information. You can call or message them directly through our secure messaging system.

Is Dimkoo completely free?

Yes! Posting ads and browsing listings is completely free. We may offer premium features in the future (like featured listings), but basic functionality will always remain free for all users.

How can I report suspicious activity?

You can report any ad or user by clicking the "Report" button on their listing or profile. Our moderation team reviews all reports within 24 hours and takes appropriate action.

Do you have a mobile app?

Currently, Dimkoo is available as a responsive Progressive Web App (PWA) that works perfectly on mobile devices. Our native mobile apps for iOS and Android are in development and will be launched soon.

How long do ads stay active?

Ads remain active for 30 days. You can renew your ad for another 30 days from your dashboard if your item hasn't sold yet. You'll receive a reminder email 3 days before expiration.

Can I edit my ad after posting?

Yes, you can edit your ads anytime from your dashboard. Simply go to "My Ads", select the ad you want to edit, make your changes, and save. The updated ad will be live immediately.

What payment methods do you accept?

Currently, Dimkoo is completely free. In the future for premium features, we plan to accept all major payment methods including credit/debit cards, bank transfers, and mobile wallets.